Play Now Login Create Account
illyriad
  New Posts New Posts RSS Feed - Missing prestige
  FAQ FAQ  Forum Search   Register Register  Login Login

Missing prestige

 Post Reply Post Reply
Author
Dziewul View Drop Down
New Poster
New Poster


Joined: 21 Feb 2016
Status: Offline
Points: 6
Post Options Post Options   Thanks (0) Thanks(0)   Quote Dziewul Quote  Post ReplyReply Direct Link To This Post Topic: Missing prestige
    Posted: 11 Apr 2017 at 07:12
Hi All,
Usually I buy 200 Prestige (Paypal payment) and there are no problems. But this time on Friday (the 7th) I have purchased 500 prestige. I have received paypal confirmation that they have collected money for Illyriad Games Limited and the money was taken from my bank account - so everything seemed to be as usual, but I didn't receive any prestige since that time. I have provided Paypal transaction number in the Support Pettition which I filled in-game two days ago. Ticket number is 12106 and it is still unassigned. So it seems that support is not taking care about my case.
Please advice.
 
Back to Top
Bobtron View Drop Down
Wordsmith
Wordsmith
Avatar

Joined: 21 Mar 2015
Location: Canton
Status: Offline
Points: 123
Post Options Post Options   Thanks (0) Thanks(0)   Quote Bobtron Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2017 at 20:01
double check you prestige history here: does anything show up at all?
GM Cerberus is in GC once in a while, maybe you can ask him then
I support the Undying Flame!
Back to Top
Dziewul View Drop Down
New Poster
New Poster


Joined: 21 Feb 2016
Status: Offline
Points: 6
Post Options Post Options   Thanks (0) Thanks(0)   Quote Dziewul Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2017 at 07:22
I have checked history of my prestige and in the last two weeks except free daily prestige there are no other incomes.
It is starting to pissing me off a bit because we are talking about real money here. My petition to the support is waiting for another day without any reaction and still unassigned...


Edited by Dziewul - 12 Apr 2017 at 07:22
Back to Top
Lost Avenger View Drop Down
Wordsmith
Wordsmith
Avatar

Joined: 06 Jul 2012
Location: Australia
Status: Offline
Points: 170
Post Options Post Options   Thanks (0) Thanks(0)   Quote Lost Avenger Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 05:26
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.03
Copyright ©2001-2019 Web Wiz Ltd.