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Missing prestige

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Dziewul View Drop Down
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    Posted: 11 Apr 2017 at 07:12
Hi All,
Usually I buy 200 Prestige (Paypal payment) and there are no problems. But this time on Friday (the 7th) I have purchased 500 prestige. I have received paypal confirmation that they have collected money for Illyriad Games Limited and the money was taken from my bank account - so everything seemed to be as usual, but I didn't receive any prestige since that time. I have provided Paypal transaction number in the Support Pettition which I filled in-game two days ago. Ticket number is 12106 and it is still unassigned. So it seems that support is not taking care about my case.
Please advice.
 
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Bobtron View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bobtron Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2017 at 20:01
double check you prestige history here: does anything show up at all?
GM Cerberus is in GC once in a while, maybe you can ask him then
I support the Undying Flame!
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Dziewul View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dziewul Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2017 at 07:22
I have checked history of my prestige and in the last two weeks except free daily prestige there are no other incomes.
It is starting to pissing me off a bit because we are talking about real money here. My petition to the support is waiting for another day without any reaction and still unassigned...


Edited by Dziewul - 12 Apr 2017 at 07:22
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Lost Avenger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Lost Avenger Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2017 at 05:26
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