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Scouts not Returning
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Kesh View Drop Down
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Joined: 23 Apr 2017
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Points: 7 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Kesh Quote  Post ReplyReply Direct Link To This Post Topic: Scouts not Returning
    Posted: 06 May 2017 at 17:47
Hi 

This is now resolved for me.  My scouts, caravans and messenger were all deleted.  I haven't headed back to the square and am now in the midst of an Exodus.

I can believe that this was fixed as quickly as possible.  What I would say is:-
1  Communication could have been much better.  More than a week between updates isn't good.
2  Compensation.  My Exodus was delayed nearly two weeks.  I lost lots of units (for me) that I had paid to recruit and then also had to pay while they were stuck.  I don't expect to be made better off but some compensation would get me less frantic while waiting for resolution and would suggest that the GMs care.

All that said, compensation was great in the form of other players.  My alliance and indeed one top non ally player made a real difference.  So the community comes good even if the GMs dont.

Thanks to the many helpers!  You kept me in the game!

K
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Yitshak View Drop Down
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Points: 179 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Yitshak Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2017 at 01:24
Many thanks - your efforts are appreciated. Some of us do understand what a monumental task it is bug hunting in such a massive game.

At the moment my "stuck" army has disappeared from the movements tab but is still "on manoeuvres" in the armies tab if this is of any help.
 
Remember to be nice to the squirrel.
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GM Stormcrow View Drop Down
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Joined: 23 Feb 2010
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Points: 3926 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Stormcrow Quote  Post ReplyReply Direct Link To This Post Posted: 01 May 2017 at 20:36
The problem's not entirely gone.  Am working on it atm.

Apologies for any inconvenience.

SC
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GM Cerberus View Drop Down
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Points: 583 		Post Options Post Options   Thanks (1) Thanks(1)   Quote GM Cerberus Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2017 at 22:22
Hey folks, 

We believe we've found the root of the problem and have remedied the issue.  Players shouldn't experience this particular bug going forward, however if anyone does experience stuck diplo units or anything similar please send an IGM to GM Cerberus and i'll remedy the situation best I can.

Thank you for your patience and understanding.

GM Cerberus
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kodabear View Drop Down
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Joined: 18 Jun 2013
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Points: 1515 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kodabear Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2017 at 21:36
Originally posted by Tensmoor Tensmoor wrote:

As the game grows (albeit slowly) the complexity of the code also increases massively. This makes finding and fixing bugs much harder. Each small piece of code probably interacts with several other pieces which then interact with several others...you get the picture. A small change to one part to fix a bug may well inadvertently cause others in seemingly unrelated pieces of code. This is my best guess on why the fixing of bugs seems to take so long.

not many people realize this sadly.
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GM Stormcrow View Drop Down
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Points: 3926 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Stormcrow Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2017 at 21:32
I'm looking into this as the topmost priority on my list and hope to have it resolved shortly.

Many apologies for the inconvenience, and please bear with us.

Best,

SC
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GM Cerberus View Drop Down
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Points: 583 		Post Options Post Options   Thanks (0) Thanks(0)   Quote GM Cerberus Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2017 at 18:41
Originally posted by GM Cerberus GM Cerberus wrote:

Heya folks, we're currently investigating the matter regarding stuck units.  We will post an update when the matter is resolved.
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Hyrdmoth View Drop Down
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Well the main reason is that the game doesn't make enough money.
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Tensmoor View Drop Down
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Points: 1830 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Tensmoor Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2017 at 10:23
As the game grows (albeit slowly) the complexity of the code also increases massively. This makes finding and fixing bugs much harder. Each small piece of code probably interacts with several other pieces which then interact with several others...you get the picture. A small change to one part to fix a bug may well inadvertently cause others in seemingly unrelated pieces of code. This is my best guess on why the fixing of bugs seems to take so long.
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Hyrdmoth View Drop Down
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Points: 164 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hyrdmoth Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2017 at 04:30
I sent some scouts to those corrupted squares and they died as I had expected them to, they didn't become stuck as others have reported here. Perhaps this is a sign that a fix is in progress?

When the developers began to roll out faction AI I reported a bug with that and it took a very long time, but it was eventually fixed.
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