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Topic Closed8JULY12 - Suspended Accounts Change

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GM Luna View Drop Down
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Direct Link To This Post Topic: 8JULY12 - Suspended Accounts Change
    Posted: 08 Jul 2012 at 17:42
We have made a change to the way suspended accounts now display in game. Players who have voluntarily suspended their own accounts now show as (Abandoned) after their player name. GM suspended accounts will no longer publicly display the (Suspended) tag. Notice of suspension (as always) goes to the email address attached to the player's account and will display a "suspended account" error upon attempts to log in. 

There are a couple of reasons for this change. First, to clear up confusion when a player abandons their own account. Often people speculate that they've had a GM suspension, which isn't correct, and flood the petition queue with questions about the status of the account. Since GMs can't comment on the status of accounts to anyone other than the account holder, this creates unnecessary confusion and distress. 

The second reason relates to privacy concerns. If a player is GM suspended, having it publicly labeled goes against our own desires to maintain the privacy of account status and moderation decisions with our players. It also tends to create a lot of unnecessary questions about "why was so-and-so suspended" that GMs can't and won't answer anyway.

This change has been applied retroactively and will continue from this day forward. (There may still be a few lingering accounts that list as "suspended" rather than "abandoned" but those will be the last that list this way.) 

As always, keep in mind that voluntarily abandoning your account is a permanent action that cannot be reversed by GMs.


*edit*
A pop-up warning now displays when you visit the map page and have your browser zoom level set above 100%. This is in a response to a high volume of petitions about map lag and performance that has been tracked down as related to browser zoom level. This message will only display once per session.


GM Luna


Edited by GM Luna - 08 Jul 2012 at 17:44
GM Luna | Illyriad Community Manager | community@illyriad.co.uk

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Rill View Drop Down
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Direct Link To This Post Posted: 08 Jul 2012 at 17:48
Smile


Edited by Rill - 09 Jul 2012 at 22:13
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Direct Link To This Post Posted: 08 Jul 2012 at 18:04
Originally posted by Rill Rill wrote:

This is somewhat of a bummer, as the only way to know if GM-suspended accounts are no longer playing is to ... siege them?  (Or I suppose one could check with IllyTools, watch for pop growth, send a mail and all that other stuff.)

I do understand and support the reasons for the change, even though it will make it less convenient for those of us looking for inactives to siege or thieve.

There are very few GM suspended accounts, so you have mostly been sieging player manually suspended accounts. These can still be identified by (Abandoned) 
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Direct Link To This Post Posted: 08 Jul 2012 at 19:38
This is a great leap forward in reducing confusion on the suspended status. 

What about accounts that have been inactive for so long? Do they go abandoned for awhile, or do they just disappear once the appropriate timer hits them?

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Direct Link To This Post Posted: 08 Jul 2012 at 19:40
Accounts that are not abandoned by their owners using Abandon Account but are simply not played will not reach Abandoned status.  They just quietly disappear.

Edited by Rill - 09 Jul 2012 at 06:32
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Direct Link To This Post Posted: 09 Jul 2012 at 06:07
Well I guess we do it the old fashioned way, send them a letter, monitor them in Illytools (hoping they have a rton of prestige of course), and when there's no answer for a period of time, we siege them anyway.
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Direct Link To This Post Posted: 10 Jul 2012 at 04:24
Very cool. I like this update, thank you.
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Direct Link To This Post Posted: 20 Jul 2012 at 21:58
Originally posted by Rill Rill wrote:

Accounts that are not abandoned by their owners using Abandon Account but are simply not played will not reach Abandoned status.  They just quietly disappear.

It's true, and to me , wrong.

Can please developers consider the idea of having an "Abandoned" status for them too, so we can use those cities and have time to plan ? Not playing is a slower for of pressing the Abandon button :-)

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Direct Link To This Post Posted: 21 Jul 2012 at 07:01
@JimJams: I think the main issue with putting a status like abandoned on someone who is away for a bit, is that the player might decide to come back. So I don't think the devs will change this.

Edited by Cerex Flikex - 21 Jul 2012 at 07:01
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Direct Link To This Post Posted: 21 Jul 2012 at 08:14
a inactive player, if send a mail you wait 3 days and you start attacking, isnt that always how its been?
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