Disconnect/Failed Login

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   I downloaded the app through the Microsoft Store. When I click on the app icon on my desktop, the login screen comes up and says "connecting". After a few seconds it says "disconnected" and a prompt comes up that login is required. I click "ok" and this brings me back to the "connecting" statement, rinse and repeat. 
I have tried shutting down the game completely, then restarting it. I have tried restarting my laptop, checked my internet connection, and restarting my router and modem just to make sure it wasn't a network connection issue. 

I have resources just sitting and being wasted because I can't log in. Please help.

-Raven

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RaventheHag Members Profile Send Private Message Find Members Posts Add to Buddy List New Poster Joined: 09 Jan 2016 Location: US Status: Offline Points: 2	Post Options Post Reply Quote RaventheHag Report Post Thanks(0) Quote Reply Topic: Disconnect/Failed Login Posted: 09 Jan 2016 at 14:26
	I downloaded the app through the Microsoft Store. When I click on the app icon on my desktop, the login screen comes up and says "connecting". After a few seconds it says "disconnected" and a prompt comes up that login is required. I click "ok" and this brings me back to the "connecting" statement, rinse and repeat. I have tried shutting down the game completely, then restarting it. I have tried restarting my laptop, checked my internet connection, and restarting my router and modem just to make sure it wasn't a network connection issue. I have resources just sitting and being wasted because I can't log in. Please help. -Raven

Tangem Members Profile Send Private Message Find Members Posts Add to Buddy List New Poster Joined: 09 Jan 2016 Status: Offline Points: 1	Post Options Post Reply Quote Tangem Report Post Thanks(0) Quote Reply Posted: 09 Jan 2016 at 15:07
	I have exactly the same problem. Is there a way to move my account to a login account instead of going in through the store Tangem

GM Rikoo Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Community & PR Manager Joined: 28 Mar 2014 Location: Mars Status: Offline Points: 1233	Post Options Post Reply Quote GM Rikoo Report Post Thanks(0) Quote Reply Posted: 09 Jan 2016 at 16:35
	Try making a new way to login following these steps: http://forum.illyriad.co.uk/2jan2015-windows-login-and-other-accounts_topic6059.html Let me know if it works out. Rikoo
	Illyriad Community Manager / Public Relations / community@illyriad.co.uk